Vinted Shoppers Share Frustration Regarding Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants have taken to social media saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
